| In order to best serve you we need to make sure that we have important information on hand before resources can be sent out. This will also provide you with an easy method of ordering new items in the future. Creating an account only takes place on your first visit to the bookstore. |
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| Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2011, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. |
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| We accept the following credit cards: Visa, MasterCard, and American Express. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order. |
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| All of our member ministry leaders including those in the Exodus Church Association receive a discount. You must first contact the bookstore after setting up your online account and before placing your first order. Please contact the bookstore manager directly by sending an e-mail to bookstore@exodusinternational.org or by calling 407-599-6872. |
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| This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site. |
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| We respect the privacy of all individuals who visit our ministry and therefore do not solicit any unwanted mailings. We will not add your name or address to any of our mailing lists unless a request has been made either by telephone, online, or by mail. If for some reason your name does get added to a mailing list without your consent or you no longer wish to be on a mailing list please contact us immediately so we can remove you from future mailings. |
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We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.
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| For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order. |
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| Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Exodus Books reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item. |
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| While your order is processing you will receive an e-mail notifying you when your item/s have shipped. Unfortunately once your order has shipped via USPS there is no way to track the shipment. Depending on the type of shipping method you chose at checkout, you can expect your package to arrive anywhere from 3-12 days after shipment. |
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| These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Exodus Books signs them or not. We reserve the right to make changes to this site and these Conditions at any time. |
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| There may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
Depending on the reason for Back order, i.e.; Distributor is out of stock, it could take one or more weeks for your shipment to be sent. Unfortunately there is no way to foresee exact dates when products will be sent. However, as soon as your backordered item is shipped an e-mail will be sent to you notifying you that your order is now in transit. |
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To pay by check or money order, select your books and complete the checkout process, selecting Check as your payment option. After checking out, send your check for the total amount to: Exodus Books
PO Box 540119
Orlando, FL 32854 Make checks payable to Exodus International and write the Order number in the memo field of the check. Note: Books will not ship until full payment has been received.
Your order will be held in reserve for two weeks from placement of the order, waiting for payment. If payment is received later than two weeks from the order, there may be an additional delay if your order is no longer in stock. |
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| We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Exodus Books site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. |
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Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.
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| You may return unopened items within 30 days of delivery for a refund, minus shipping and a 20% restocking fee. No item may be returned after 30 days unless Exodus made an error in the shipment. If Exodus made an error in the shipment, the unopened item may be returned for full refund up to 60 days from delivery. |
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| Your purchases will be shipped as soon as possible, typically within 3 business days of purchase. Shipment by Media Mail (the default) can take up to 4 weeks for delivery within North America. If quicker delivery is required, choose a faster shipping method and request expedited delivery in your order.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Exodus Books or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
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| All of our packaging is very discreet. Only the Exodus logo and name will appear on the outside of all mailings. You will not see anything about homosexuality on the packaging. However if you wish not to have the Exodus logo on the packaging please include a comment in your order requesting discreet packaging. |
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| Depending on the type of shipping you requested it should take anywhere from 3-12 days (for domestic shipments) for your items to reach your shipping address. However, if you selected media mail, it sometimes can take up to 4 weeks for items to reach their destinations. If you have not received your order after 30 days please contact the bookstore at 888-264-0877. |
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Due to the many requests we have been receiving to add book titles to our store we are unable at this time to make any formal decision about adding specific titles. Please feel free to send a copy of your book/books for review to the following address. Exodus Books, PO Box 540119, Orlando, FL 32854. We will carefully consider all titles that are sent to us and make a decision upon a thorough review. However we may not be able to respond to all requests even after a review of the book has been made. We definitely appreciate your enthusiasm in being a part of our new bookstore.
When sending in your request, please provide the publisher information as well as contact information on where we can purchase the resource. If we do decide to add your resource to our site we will be in contact with the supplier for further arrangements. Thank you so much for your understanding.
* Please note that all resources sent to us for review will not be returned and will therefore become the property of Exodus International. |
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| Exodus Books shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the state of Florida. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes. |
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| Due to the nature of the resources sold through the bookstore we do not recommend sending items to friends or family members who may not be aware that they will be receiving such information. As a policy Exodus does not solicit our mailing to anyone who does not first contact our ministry. However because the bookstore is a retail site we cannot limit shipments to the purchaser only. Please use discretion before sending any items third party. Also if items are sent third party and returned to us due to refusal to accept delivery or an invalid address we will be unable to provide a refund for the purchase. |
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| In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Exodus Books shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Exodus Books shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Exodus Books shall immediately issue a credit to your credit card account in the amount of the incorrect price |
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